Professional skills

• Experience and understanding of programming concepts, object-oriented programming, good knowledge of data structures and algorithms
• Good knowledge of programming in C++ (OOP, STL, Qt library)
• Good scripting and experience in python (2/3), database knowledge and python interaction with databases (SQL/MySQL)
• Experience developing under GNU/Linux with the following technologies: bash, different version control - git, svn, perforce
• Full software development life cycle experience (Build, Test, Deploy etc.) and experience with Agile development methodologies
• Strong analytical, problem solving, investigative and multi-threading skills, attention to detail and maintaining standards
• Good communication (written & spoken) and time management skills, ability to prioritize, self-motivation and ability to react to changing priorities
• The ability to learn new technologies quickly, work in a fast paced, detail-oriented environment
• Good interpersonal and teamwork skills, responsible, well organized, committed and result oriented skills

Web development skills

• HTML/HTML5

• CSS/CSS3

• LESS/SASS

• Bootstrap3/4

• Flexbox

• Javascript/ES6

• JSON/AJAX

• jQuery

• ReactJS

• AngularJS

• NodeJS

• PHP

• Laravel

• SQL/MySQL

• Webpack3/4

• Wordpress

• Git/GitHub/Bitbucket

Work Experience

• 2020-2021 Beginner SW Engineer | Instigate Design CJSC
  • Developing in python, database knowledge and python interaction with databases
  • Developing under GNU/Linux with the following technologies: Bash and Perforce
  • Investigation and execution of submitted tasks, report progress on daily/weekly basis
  • Create test plans and tests using Squish(Froglogic) automated engine
• 2016-2019 Assistant to CEO | Measurer Ltd  
  • Coordinating executive communications
  • Preparing reports and financial data by collecting and analyzing information
  • Dealing with incoming emails, posts, often corresponding on behalf of the manager
  • Handling requests and queries appropriately
  • Design and maintain databases
  • Being involved in decision-making processes
• 2017 Nov & Dec Web developer internship | Cretrix LLC  
  • Learning php framework - Laravel
  • Performing various tasks at github, codecademy etc
• 2008–2016 Contactcenter technical subsection coordinator | VivaCell-MTS (K-Telecom CJSC) 
  • Staff management, trainings, presentation of new products and services
  • Monitoring and handling customers complaints
  • Technical Support
  • Troubleshooting
  • Reporting (per shift, per month)
• 2005–2008 Contactcenter operator | VivaCell-MTS (K-Telecom CJSC) 
  • Answering incoming calls, emails 
  • Technical support, phones and modems settings
  • Reporting (per month)
• 2002–2004 Pharmacist | “Evera” pharmacy; “Kortina” pharmacy (Moscow)
  • Sale of medicines
  • Аdvice for patients
  • New employees's support and trainings
  • Registration and preparation of orders
• 2000–2002 Programmer | “EnergoRemGarant”
  • Working on a project of the salary calculation (C++, VC++)
• 1998–2002 Pharmacist | “Mush 96” pharmacy; “Battles” pharmacy
  • Sale of medicines
  • Аdvice for patients
  • Registration and preparation of orders

Education

• Jun-Nov 2020 Edu2020 / Student
• 2019-2020 Instigate Training Center / Student
• 2004-2005 Unesco Chair in Life Sciences International Postgraduated Educational Center / Postgraduate Student
• 1998-1999 Pharm.Agency of the Medicine and Medical Technologies/ Intern Pharmacist
• 1993-1998 Medical State University after Mkhitar Heratsi (YSMU)/ Pharmacist

Certificates

• Advanced and Object Oriented Javascript and ES6 | on Udemy (online) - Sep 2019
• Computer Science and Programming: Beginner Javascript | on Udemy (online) - Aug 2019
• HTML, CSS for Beginners - Build a Website & Launch ONLINE | on Udemy (online) - Aug 2019
• Training Course on “AS-Trade 7” | Armenian Software LLC – Oct-Nov 2018
• HTML, CSS, and Javascript for Web Developers | Johns Hopkins University on Coursera (online) - Sep - Oct 2018
• Successful completion of HTML CSS | TemplateMonster HTML CSS Certification center (online) - Aug 2018
• Volunteer Appreciation for enthusiasm, dedication and hard work | Hacking for Humanity / Girls in Tech - Armenia – Oct 2017
• Touchpoints User and Customer Care | Tektronix communications – Sep 2015
• Basis for security regime | VivaCell-MTS (electronic course) – Jul 2013
• Is that easy to be a manager? | VivaCell-MTS (electronic course) – Jan 2013
• Introduction to CSR | VivaCell-MTS – Jul 2012
• Maintenance Technician. Dealing with complaints and claims | VivaCell-MTS (electronic course) – Jan, Feb 2012
• Training Course on situational management | VivaCell-MTS – Jul 2009
• Training Courses on “Change and Conflict Management”, “Strategic Management” | CSP Middle East – Nov 2008
• Course for IBM PC Technical and Program Maintenance | “EVA” Educational Center’s Computer Section – May 2007
• Course for Excellent in Customer Service; Effective Communication Skills; Situational Service; Handling Customer Complaints; Problem Solving and Creative Thinking; Customer Relationship Management (CRM); Stress and Time Management | CSP Middle East – Aug-Sep 2006
• Molecular and Cellular Mechanisms of Biological Effects of EMF | Unesco / WHO Seminar – Mar 2005
• The Mechanisms of Biological Effects of Extra High Power Pulses | NATO Advanced Research Workshop – Mar 2005